How do I pay for development and monthly support?
We provide a separate card payment link for development, based on the amount and schedule agreed in your quote. Monthly support uses recurring card payments through Stripe, after the scope and start date have been agreed. Sending an inquiry does not start billing.
Can I change or cancel monthly support?
We confirm the monthly price, scope, renewal date and cancellation deadline in writing before you sign up. Additional features and price changes require a separate quote and your agreement. Contact your AUTOSS representative to discuss changes or cancellation.
Where will our business data be processed?
Before work starts, we agree which AI services are used, what is sent externally and how retention and deletion are handled. Start with a non-confidential description; sample-sharing arrangements are agreed separately.
What will we receive?
The software, operating instructions, acceptance criteria and support scope are defined in the quote. Source-code delivery, rights and operating requirements are also agreed before a contract.

A few things you might be wondering.
Can I get in touch without a specification?
Yes. Tell us about the repetitive task, your current tools and the result you need. We will reply with feasibility questions and next steps.
Can we keep our current spreadsheets and software?
We first check file formats and integration options. We prioritize working with your existing setup and explain any limitations or additional costs before proceeding.
What if the AI makes a mistake?
We design review steps and input checks around the task. Payroll, accounting and public articles require responsible staff to approve the result. A pilot measures accuracy and the effort needed to review it.
Can the software change after delivery?
Monthly support covers agreed maintenance and small improvements. New features and substantial changes are quoted separately.
Does an inquiry cost anything?
An inquiry does not create a charge. Paid pilots and implementation start only after scope and price are agreed in writing.